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Alight (ALIT) investor relations material

Alight Citi’s 2025 Global Technology, Media and Telecommunications Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Citi’s 2025 Global Technology, Media and Telecommunications Conference summary4 Sep, 2025

Business transformation and strategic focus

  • Recent transformation included divesting payroll and professional services, resulting in a more focused, smaller organization centered on employee benefits services enabled by advanced technology.

  • Resetting the market narrative and leveraging decades of domain expertise to regain leadership and drive client retention.

  • Cloud migration completed, providing a platform for AI integration and operational improvements.

  • Strategic focus on returning to growth, targeting 4–6% growth, and building a robust pipeline.

  • Emphasis on commercial execution, new partnerships, and leveraging the Alight Work Life platform for expanded distribution.

Growth drivers and partnership strategy

  • New partnerships, such as with Goldman Sachs, are expected to drive incremental revenue and diversify income streams beyond traditional per-employee fees.

  • A dedicated partnership pipeline is being developed, with expectations for regular announcements of new collaborations.

  • Partnerships are capital efficient, leveraging existing infrastructure and APIs for seamless integration and co-innovation.

  • The Goldman Sachs partnership could contribute up to a point of growth next year and enhance brand recognition.

  • Diversification through partnerships provides a hedge against fluctuations in employee counts and supports incremental growth.

Sales cycle, pipeline, and execution

  • Sales cycles are long, with contracts typically lasting three to five years and implementations taking six to twelve months.

  • Pipeline remains strong, with finalist stage deals up 35% year-over-year, though some delays are attributed to timing rather than lost opportunities.

  • Improved relationships with third-party evaluators have positively impacted retention and pipeline expansion.

  • Execution focus includes enhancing domain expertise and competing effectively against best-of-breed competitors.

  • Fine-tuning go-to-market strategies and adding specialty sellers to address specific product areas.

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Frequently asked questions

Alight Inc. is a provider of cloud-based human capital and business solutions, specializing in benefits administration, payroll, and workforce management. The company offers digital platforms and analytics-driven services to help organizations manage employee benefits, health plans, and financial well-being programs. Alight serves businesses across various industries, including healthcare, finance, and retail. Alight Inc. is headquartered in Lincolnshire, Illinois, and its shares are listed on the NYSE.

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