Capitec Bank
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Capitec Bank (CPI) investor relations material

Capitec Bank H1 2027 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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H1 2027 earnings summary30 Sep, 2026

Executive summary

  • Client base grew 7% to 26.6 million, with 16.5 million active app users monthly and 10.4 million fully banked clients.

  • High-income earners (earning above ZAR 50,000) up 22%, gig economy and entrepreneurs up 138%.

  • Youth segment (18–25) reached 4.9 million clients, 78% of whom are app users; credit card uptake among youth up 57%.

  • Focus on AI-driven fraud prevention, saving clients ZAR 229 million from scams in six months.

  • Interim dividend per share increased 19% to 3,110 cents.

Financial highlights

  • Headline earnings up 19% year-over-year to ZAR 9.5 billion.

  • Net interest income up 7% to ZAR 12.7 billion; non-interest income up 21% to ZAR 16.1 billion, now 70% of operational income.

  • Operating expenses rose 5% to ZAR 10.5 billion; cost-to-income ratio improved to 36% from 40%.

  • Credit loss ratio increased from 7.9% to 8.4%, driven by proactive provisioning and credit book growth.

  • Return on equity steady at 31%.

Outlook and guidance

  • Loan book growth expected to continue, though at a slower pace due to macroeconomic headwinds.

  • Continued focus on digital innovation, client safety, and expanding product ecosystem.

  • Ongoing investment in AI, fraud detection, and client experience.

  • Operating expense growth expected to remain moderate, with benefits from prior tech investments.

  • The business aims to become the leading payments provider and expand embedded finance capabilities.

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H2 202721 Apr, 2027
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Frequently asked questions

Capitec Bank Holdings Limited is a South African public company focused on retail banking services. Founded in, 2001 it has grown to become one of the country's leading retail banks. Capitec Bank operates a vast network of roughly 850 retail branches across South Africa, offering a wide range of financial products and services. These include loans, investment banking, savings, investments, debit and credit cards, and commercial banking. The bank is known for its Global One account, which integrates a transacting/savings account with a credit facilityCapitec Bank is headquartered in Stellenbosch, Western Cape, South Africa, and its shares are listed on the Johannesburg Stock Exchange.