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26 Jun, 2024
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Concentrix Corporation and its subsidiaries provide technology-infused customer experience solutions worldwide. Concentrix Corporation's Technology Solutions segment provides customer care and related services, as well as digital technology services that enable travel and hospitality, insurance, energy and utilities, financial services, healthcare, retail, telecommunications, and high-tech companies to increase their productivity; including proactive service delivery models, corporate customer service management outsourcing, digital technology platforms, integrated knowledge sharing platforms and consulting offerings that help clients connect with their customers. It also provides managed operations service offerings consisting of back-office support services. Concentrix Corporation's Global Services segment helps clients deploy a range of new technologies to improve their customer engagement capabilities; drive growth through existing customer relationships or acquire new customers; optimize investments in key parts of the client infrastructure; and meet new regulatory standards or other external requirements like offering online products or services.