Customers Bancorp (CUBI) investor relations material

Executive summary

• Achieved record core EPS of $7.61 for 2025, up 36% year-over-year, with core ROE of 13.8% and ROA of 1.2%.

• Total assets reached $24.9B, loans $16.8B, and deposits $20.8B as of year-end 2025, reflecting double-digit growth.

• Named a Top 10 Performing Bank by American Banker for five years, including #1 among midsize banks in 2024.

• Payments platform Qubix processed over $2 trillion in volume, a 30% increase, making it the top U.S. commercial payments network.

• Leadership transition completed with Sam Sidhu appointed CEO effective January 1, 2026.

Financial highlights

• Net interest income rose 22% year-over-year to $204 million in Q4 2025, with full year net interest income at $750.5M.

• Net interest margin was 3.40% for Q4 2025; efficiency ratio improved to 49.5%.

• Tangible book value per share increased to $61.87 at year-end, up 14% year-over-year.

• Non-interest income for Q4 2025 was $32.5M, with diversified fee businesses contributing.

• Subordinated debt issuance added $100M in tier two capital, boosting tangible common equity ratio to 8.5%.

Outlook and guidance

• 2026 guidance targets 8%-12% loan and deposit growth, net interest income of $800M-$830M, and non-interest expenses of $440M-$460M.

• CET1 capital ratio expected at 11.5%-12.5%; effective tax rate projected at 23%-25%.

• Continued focus on team recruitment, payments capabilities, and AI/automation for productivity.