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Fiverr (FVRR) investor relations material

Fiverr Goldman Sachs Communicopia + Technology Conference 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Goldman Sachs Communicopia + Technology Conference 2025 summary8 Sep, 2025

Evolution of the platform and AI integration

  • Transitioned from a marketplace for microservices to a comprehensive platform serving larger businesses and complex projects.

  • Introduced a business suite of tools, with a growing share of larger clients using the platform for more sophisticated needs.

  • AI adoption has shifted the focus from automating simple tasks to enabling high-skilled professionals to leverage AI in workflows.

  • AI is integrated into platform workflows, driving 10x growth in technology and marketing verticals.

  • Investment in AI-native teams and tools is accelerating innovation and operational efficiency.

Impact of AI on service mix and freelancer roles

  • Simple, low-value tasks are increasingly automated, while demand for complex, high-skilled services is rising.

  • New roles have emerged, such as AI agent designers and workflow optimizers, which did not exist a few years ago.

  • AI is viewed as a positive force, creating more opportunities for skilled professionals and enhancing platform value.

  • Tools like Fiverr Go integrate AI to streamline freelancer workflows, improve service quality, and boost conversion rates.

  • Specialized tools reduce repetitive tasks for freelancers, increasing ROI and professional output.

Macro environment and client strategy

  • Professional staffing remains depressed, but platform GMV is stable, benefiting from increased supply and selectivity.

  • Strategic focus has shifted toward acquiring larger, higher-value clients, resulting in higher spend per buyer despite a slight decline in active buyers.

  • Larger clients are more resilient in high-interest, inflationary environments, while SMBs are more affected.

  • In a better macro environment, organic SMB growth is expected to accelerate, further boosting active buyers and revenue.

  • The platform is highly sensitive to macro trends, enabling early identification and response to market shifts.

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Frequently asked questions

Fiverr is a global freelance services marketplace that helps businesses of all sizes to attract, engage, and deploy freelancers. The company's platform enables users to buy or sell services from or to other users around the world. Its verticals include graphic and design; digital marketing; writing and translation; video and animation; music and audio; programming and technology; business, data, and lifestyle.

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