NCR Voyix (VYX) investor relations material

Leadership transition and strategic priorities

• New CEO with extensive payments industry experience took over in February, focusing on operational improvements and balance sheet strength.

• Recent years included a spin-off of the ATM business and sale of the digital banking unit, with a focus on repositioning for growth.

• Emphasis on shifting from a hardware-centric to a platform company, targeting cloud-native applications for retail and restaurant clients.

• CEO has engaged directly with customers and employees globally to understand needs and drive transformation.

• Operational changes aim to address past challenges and leverage new product launches at major industry events.

Platform transformation and customer impact

• Transitioning legacy on-premise systems to cloud-native platforms to enhance data access and customer experience.

• Customers will benefit from managed store operations and improved analytics, similar to consumer tech experiences.

• The transformation is designed to be minimally disruptive, with a focus on referenceable deployments and customer patience.

• Launch of new platform products is expected to accelerate in the fourth quarter and into next year.

• Expansion efforts will target both existing and new enterprise customers, moving beyond a historically insular approach.

Payments strategy and integration

• Identified a significant payments opportunity, with over $1.3 trillion in annual credit volume processed through existing systems.

• Partnership with Worldpay enables end-to-end payment solutions, reducing complexity for enterprise clients.

• Dedicated teams are educating sales and supporting customer transitions to integrated payments.

• Initial customer conversions to the new payments platform have begun, with positive reception.

• Impact from payments and platform initiatives expected to build gradually, with visible results starting in Q4 and accelerating next year.