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Prosegur Compañía de Seguridad (PSG) investor relations material

Prosegur Compañía de Seguridad Investor Day 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor Day 2025 summary16 Dec, 2025

Strategic priorities and business model

  • Focus on finance-driven growth, prioritizing returns and customer experience, with all investments evaluated for financial impact and customer retention.

  • Hybrid build-and-buy product strategy, partnering with global leaders for video and AI while maintaining control of the technology stack and securing exclusivity and cost savings.

  • Emphasis on premium positioning in the core security market, targeting high-value, long-term customers and enhancing ARPU through cross-selling and value-added services.

  • Marketing investment to drive brand awareness and optimize lead conversion, with a shift toward capturing higher-value, lower-churn customers.

  • Channel mix optimization, expanding telesales and third-party channels for scalable, cost-effective growth while maintaining quality control in customer onboarding.

Market overview

  • Growing demand for security and peace of mind is driving increased market penetration of alarm systems, with higher brand visibility and investment supporting this trend.

  • Market penetration rates vary by country, with Iberia at 11.1% and LatAm averaging 3.5%, indicating significant growth opportunities.

  • The company holds leading market positions in several countries, ranking #1 or #2 in most key markets.

Product and innovation roadmap

  • Continued investment in product innovation, especially in video, AI, and smart home features, with new value propositions planned for 2026 and beyond.

  • Enhanced customer usability through a best-in-class app enabling self-service and remote management, reducing operational costs and improving satisfaction.

  • AI integration across the value chain, from alarm monitoring to customer service, aiming to reduce costs, improve efficiency, and elevate customer experience.

  • Focus on operational transformation, including CRM upgrades, cloud migration, and infrastructure unification to support scalable growth.

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Next Prosegur Compañía de Seguridad earnings date

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Q4 202527 Feb, 2026
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Next Prosegur Compañía de Seguridad earnings date

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Q4 202527 Feb, 2026

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Frequently asked questions

Prosegur Compañía de Seguridad S.A. is a global security services company based in Spain, providing a range of solutions including cash management, manned guarding, alarm monitoring, cybersecurity, and integrated security systems. The company serves clients across multiple sectors such as banking, retail, and logistics, offering customized security services to protect assets, infrastructure, and individuals. Prosegur leverages technology and innovation to enhance service delivery, with a presence in numerous countries around the world. The company is headquartered in Madrid, Spain, and its shares are listed on the Madrid Stock Exchange.

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