Sagility (SAGILITY) investor relations material

Strategic roadmap and market positioning

• Focus on U.S. healthcare operations transformation, serving payers (87-88% of revenue), PBMs, and providers, leveraging deep domain expertise and technology-led transformation as core pillars.

• Long-term, sticky client relationships with 7 of the top 10 U.S. payers, averaging 18 years among top 5 clients, and consistent double-digit growth over the past five years.

• Recognized as a leader in intelligent payer operations, revenue cycle management, and generative AI services by industry analysts, with award-winning AI-driven solutions.

• Expansion into mid and small market segments, leveraging Synchrony AI-led solutions and platform-based offerings to address fragmented technology and regulatory complexity.

• Strong partnerships with leading technology and consulting firms to enhance solution delivery and scalability.

AI and technology integration

• AI and agentic AI are positioned as force multipliers, enabling cost reduction, operational efficiency, and new business models.

• Proprietary SmartTech Agents and Synchrony solutions orchestrate end-to-end workflows, blending AI automation with human expertise for compliance and explainability.

• AI-driven platforms address complex administrative challenges, such as appeals processing and prior authorization, reducing manual effort and improving compliance.

• Internal adoption of AI spans hiring, training, and operational processes, aiming for significant productivity gains and cost reduction over the next 12-18 months.

• Technology strategy emphasizes modular, reusable components, robust partner ecosystem, and compliance with SOC 2 and HITRUST standards.

Financial guidance and growth outlook

• FY25 revenue from operations reached $658.3M, reflecting 14.9% year-over-year growth; adjusted EBITDA margin for 9M FY26 at 25.5%.

• Margin profile remains strong (24-25% EBITDA), with efficiency gains from AI expected to improve revenue per headcount and maintain margins while passing some benefits to clients.

• Adjusted PAT margin for 9M FY26 stands at 15.9%, with consistent revenue and EBITDA growth over recent years.

• Net debt reduced to $71.5M and net debt to adjusted EBITDA improved to 0.37x by TTM Dec 25.

• Outcome-based, managed services, and Synchrony models expand addressable market, increase wallet share, and create sticky, long-term contracts.