Sonetel
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Sonetel (SONE) investor relations material

Sonetel Q2 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2026 earnings summary25 Aug, 2026

Executive summary

  • Net sales for Q2 2026 decreased by 16% to SEK 7.6 million compared to Q2 2025, reflecting normalization after the extraordinary Skype-driven demand surge in 2025.

  • Annual recurring revenue (ARR) for H1 2026 declined by 2% to SEK 25.3 million, mainly due to a single large wholesale customer reducing their number holdings.

  • The number of active paying customers increased by 11% year-over-year to 32,133, with customer acquisition cost (CAC) dropping to SEK 46 from SEK 137.

  • Product development focused on new mobile apps and a new web portal, aiming to improve conversion, retention, and customer satisfaction.

Financial highlights

  • Q2 2026 net sales: SEK 7.6 million (-16% YoY); H1 2026 net sales: SEK 15.0 million (-4% YoY).

  • Gross margin improved to 81% in Q2 (from 77% YoY) and 79% for H1 (from 78%).

  • EBITDA margin: 34% in Q2 (36% YoY); 31% for H1 (37% YoY).

  • Operating income for H1: SEK 0.4 million (SEK 1.8 million YoY); pre-tax profit: SEK 0.0 million (SEK 1.3 million YoY).

  • Cash flow from operations: SEK 3.8 million for H1 (SEK 5.0 million YoY); cash at period end: SEK 0.2 million (SEK 1.2 million YoY).

Outlook and guidance

  • Customer inflow remains double pre-Skype levels, with further growth expected as new apps and the customer portal roll out.

  • Cost adjustments, including staff reductions, are expected to yield full effect in H2 2026, with annual savings of SEK 1.2–1.5 million.

  • The new customer portal is scheduled to go live in September 2026, supporting improved onboarding and customer journey.

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Frequently asked questions

Sonetel offers communication solutions for small businesses, including cloud-based telephony, virtual numbers, and customer engagement tools. The company provides international calling and messaging services designed to support global outreach and customer support. Its services are delivered through digital platforms. The company is headquartered in Stockholm, Sweden, and its shares are listed on the STO.