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Sonetel (SONE) investor relations material
Sonetel Q1 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Active paying customers grew by 54% year-over-year to nearly 34,000, with SaaS40 at 40% for Q1 2026.
New mobile apps for iOS and Android completed, pending Apple approval, expected to enhance customer experience.
Structural cost savings initiated, with full effect expected from Q3 2026, including a 28% staff reduction in India.
Customer acquisition cost (CAC) dropped significantly to 47 SEK from 162 SEK year-over-year.
Financial highlights
Annual recurring revenue (ARR) increased by 15% year-over-year to 25.9 MSEK.
Net revenue rose 12% to 7.5 MSEK compared to Q1 2025.
Gross margin was 77%, down from 80% in the prior year.
EBITDA margin was 28%, compared to 38% last year.
Operating income was 0.0 MSEK, down from 0.6 MSEK; net income after tax per share was -0.05 SEK (0.03 SEK last year).
Outlook and guidance
Q2 2026 expected to remain weak year-over-year due to the prior year’s temporary customer spike from the Skype shutdown.
Focus remains on rolling out the customer portal, outbound SMS, and new AI-based call recording and analytics features.
Ongoing efforts to improve conversion and reduce churn.
- Record ARR and customer growth fueled by Skype migration and AI-driven efficiency.SONE
Q4 202525 Feb 2026 - ARR up 32%, net sales up 25%, and active customers up 62% year-over-year.SONE
Q3 2025 Transition Period25 Nov 2025 - Revenue up 33% and ARR up 27% year-over-year, with strong AI-driven growth and profitability.SONE
Q2 202525 Sep 2025 - Flat revenue, deeper loss, but AI strategy and new capital target renewed growth.SONE
H2 202413 Jun 2025 - Revenue, ARR, and premium customer growth drive optimism for 2025.SONE
H1 20255 Jun 2025
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