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Sonetel (SONE) investor relations material

Sonetel Q4 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q4 2025 earnings summary25 Feb, 2026

Executive summary

  • Achieved record growth driven by the 'Skype effect,' with strengthened profitability and a significant AI transformation impacting both customer service and internal processes.

  • Customer base surged, ending the period with 33,600 paying customers, a 64% increase, and annual recurring revenue (ARR) up 19% in SEK and 40% in USD.

  • The period covered 18 months (July 2024–December 2025) due to a transition to a calendar year.

Financial highlights

  • Net sales for the full period rose to 43.9 MSEK from 23.4 MSEK year-over-year; Q4 sales were 7.7 MSEK, up 29% from the same quarter last year.

  • Operating income for the period was 0.9 MSEK, up from 0.2 MSEK; Q4 operating loss improved to -0.6 MSEK from -0.9 MSEK.

  • EBITDA reached 12.7 MSEK for the 18 months (annualized ~8.5 MSEK), up from 7.5 MSEK for the previous 12 months.

  • Pre-tax result was -0.8 MSEK, improved from -1.8 MSEK; adjusted for currency effects, -1.6 MSEK vs. -2.1 MSEK.

  • Cash flow from operations was 8.3 MSEK, up from 5.5 MSEK; liquidity at period end was 1.0 MSEK.

  • Gross margin remained strong at 79%.

Outlook and guidance

  • Strategy focuses on refining the core virtual number experience, increasing conversion to higher-value plans, and continuing AI-driven transformation.

  • Market share remains minimal in a large global market, with significant growth opportunities seen for 2026.

  • As of January 2026, ARR in USD was 40% higher year-over-year, and SEK revenue up 12%.

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Frequently asked questions

Sonetel offers communication solutions for small businesses, including cloud-based telephony, virtual numbers, and customer engagement tools. The company provides international calling and messaging services designed to support global outreach and customer support. Its services are delivered through digital platforms. The company is headquartered in Stockholm, Sweden, and its shares are listed on the STO.

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