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Sonetel (SONE) investor relations material
Sonetel Q2 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Net sales for Q2 2026 decreased by 16% to SEK 7.6 million compared to Q2 2025, reflecting normalization after the extraordinary Skype-driven demand surge in 2025.
Annual recurring revenue (ARR) for H1 2026 declined by 2% to SEK 25.3 million, mainly due to a single large wholesale customer reducing their number holdings.
The number of active paying customers increased by 11% year-over-year to 32,133, with customer acquisition cost (CAC) dropping to SEK 46 from SEK 137.
Product development focused on new mobile apps and a new web portal, aiming to improve conversion, retention, and customer satisfaction.
Financial highlights
Q2 2026 net sales: SEK 7.6 million (-16% YoY); H1 2026 net sales: SEK 15.0 million (-4% YoY).
Gross margin improved to 81% in Q2 (from 77% YoY) and 79% for H1 (from 78%).
EBITDA margin: 34% in Q2 (36% YoY); 31% for H1 (37% YoY).
Operating income for H1: SEK 0.4 million (SEK 1.8 million YoY); pre-tax profit: SEK 0.0 million (SEK 1.3 million YoY).
Cash flow from operations: SEK 3.8 million for H1 (SEK 5.0 million YoY); cash at period end: SEK 0.2 million (SEK 1.2 million YoY).
Outlook and guidance
Customer inflow remains double pre-Skype levels, with further growth expected as new apps and the customer portal roll out.
Cost adjustments, including staff reductions, are expected to yield full effect in H2 2026, with annual savings of SEK 1.2–1.5 million.
The new customer portal is scheduled to go live in September 2026, supporting improved onboarding and customer journey.
- 54% customer growth and 15% ARR increase, but margins and net income declined.SONE
Q1 2026 - Record ARR and customer growth fueled by Skype migration and AI-driven efficiency.SONE
Q4 2025 - ARR up 32%, net sales up 25%, and active customers up 62% year-over-year.SONE
Transition Period - Revenue up 33% and ARR up 27% year-over-year, with strong AI-driven growth and profitability.SONE
Q2 2025 - Flat revenue, deeper loss, but AI strategy and new capital target renewed growth.SONE
H2 2024 - Revenue, ARR, and premium customer growth drive optimism for 2025.SONE
H1 2025
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