1Stdibs.Com (DIBS) Corporate presentation summary

Product strategy and roadmap

• Focused on building a better marketplace through AI search, personalization, tastemakers, improved service, and shipping enhancements.

• Roadmap driven by extensive customer research identifying friction points in discovery, service, and shipping.

• Pillars include eliminating barriers to discovery, making shipping seamless, ensuring trust, and delivering superior service.

• Two-phase approach: first building technological foundations (AI, ML, chatbots), then deploying these into the buyer and seller experience.

AI search and discovery

• AI-powered search and metadata enrichment improved search success by 4%, surfacing more relevant inventory.

• Image search and upcoming semantic/natural language search enable buyers to find items visually or conversationally.

• AI search addresses vocabulary gaps and expands discovery beyond exact keyword matches.

Personalization

• Launched foundational user profile model to drive tailored recommendations across a 1.9M+ item catalog.

• Personalization now leverages behavioral data, expanding from explicit to deep user-level understanding.

• Plans to extend personalization to every touchpoint, including marketing and site experience.