Abu Dhabi Commercial Bank (ADCB) Investor Presentation summary

Business overview and strategy

• Third largest UAE bank by assets (AED 612 bn), serving 2.2 million customers across retail, private, corporate, and treasury segments.

• Diverse workforce with 44% female employees and 40% Emiratisation; board includes leaders from major Abu Dhabi sovereign funds.

• Majority shareholder Mubadala Investment Company holds 60.69%; growing foreign ownership within a 40% cap.

• UAE-centric with selective international presence, including Egypt and Kazakhstan; new branch in Riyadh approved.

• Focus on service excellence, digital innovation, and customer experience, with top rankings in customer satisfaction and brand equity.

Financial performance

• H1'24 net profit before tax reached AED 5.023 bn (+28% YoY); Q2'24 net profit before tax AED 2.593 bn (+30% YoY).

• Net loans grew 22% YoY (AED 60 bn), with GREs driving 51% of YTD loan growth; deposits up 23% YoY (AED 74 bn).

• Cost of risk improved to 0.58% in H1'24; capital adequacy ratio at 16.43%, CET1 at 13.17%.

• Non-interest income up 24% YoY in H1'24, with strong growth in fees, trading, and card-related income.

• Cost-to-income ratio improved to 31.7% in H1'24, despite increased investment in digital and growth initiatives.

Digital transformation

• 85% of c.192,000 new retail customers in Q2'24 onboarded digitally; 90% of customers registered for digital banking.

• Self-service transactions grew 40% YoY, representing 97% of all retail transactions.

• Al Hilal Bank's super app attracted 43,000 new customers in Q2'24, with 92% of customers digitally active.

• Corporate digital platforms enhanced for liquidity management and escrow services.