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Akbank (AKBNK) Q4 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Akbank T.A.S.

Q4 2024 earnings summary

8 Jul, 2026

Executive summary

  • Core revenues increased by 22% year-on-year, driven by robust fee income, digitalization, and strong customer acquisition, despite sector-wide profitability challenges and net interest income compression.

  • Strategic focus on expanding the retail segment, digital innovation, and market share gains in key loan products supported recurring revenue growth.

  • Asset quality remained sound with prudent risk management and advanced analytics, though some sector-wide deterioration and higher provisions were noted.

  • Strong capital and solvency ratios provide resilience against market volatility and support sustainable growth.

  • The independent auditor issued an unqualified opinion, confirming compliance with BRSA and TFRS standards.

Financial highlights

  • Net income for 2024 was TL 42.4 billion, down 36% year-on-year; core revenue rose 22% YoY, driven by fee income.

  • Net interest margin (swap adjusted) declined to 2.2% from 4.7% in 2023; cost/income ratio increased to 56.1%.

  • TL loans grew by 41% year-on-year; FX loan growth (USD) at 23.3%, with significant market share gains in consumer, mortgage, business banking, SME, and microsegment loans.

  • Net fees and commissions surged 116% YoY; fee-to-OpEx ratio reached 86%, exceeding 2025 target.

  • Total provisions exceeded TL 46 billion; net total cost of credit at 128 bps (excluding currency impact).

Outlook and guidance

  • 2025 guidance: TL loan growth above 30%, FX loan growth (USD) high-teens, NIM (swap adj.) around 5%, net fees & commissions growth around 40%.

  • ROE is projected to exceed inflation, targeted above 30%, supported by margin recovery, funding cost optimization, and strategic loan book structure.

  • Asset quality focus remains, with net total cost of credit guided at 150–200 bps and NPL ratio around 3.5%.

  • Continued digital expansion and customer base growth targeted, with further market share increases across segments.

  • ESG initiatives remain a priority, with MSCI ESG rating upgraded to AA and sustainability share in wholesale funding reaching 69%.

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