Trading update
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AO World (AO) Trading update summary

Event summary combining transcript, slides, and related documents.

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Trading update summary

24 Sep, 2026

Financial performance

  • Group revenue for H1 2027 expected to rise 5.5% year-on-year, with profit before tax up over 20% to approximately £21.5m.

  • Liquidity headroom projected to exceed £200m after dividend and share buyback outflows.

  • Full-year profit expectations remain unchanged due to planned investments and tougher H2 comparatives.

Strategic developments

  • Completed acquisition of Jessops, a specialist photography retailer, funded from existing cash resources.

  • Jessops' recommerce business, Camera Jungle, complements existing operations and strengthens circular economy credentials.

  • Integration of Jessops expected to drive growth and operational efficiencies over the next 12 months.

Operational highlights

  • Operational improvements in Mobile and musicMagpie businesses contributed to strong results.

  • Over £29m in member discounts provided, supporting the shared economics model.

  • Maintained a Trustpilot score of 4.9 out of 5 on over a million reviews.

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