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Bajaj Finance (BAJFINANCE) Q4 20/21 earnings summary

Event summary combining transcript, slides, and related documents.

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Q4 20/21 earnings summary

15 Oct, 2026

Executive summary

  • Pandemic disruption constrained loan acquisition; consolidated AUM grew 4% to ₹152,947 crore, while PAT fell 16% to ₹4,420 crore after elevated credit costs.

  • H2 recovery strengthened, with sequential AUM growth of 5.5% in Q3 and 6.6% in Q4; stricter underwriting remained in place.

  • Customer franchise rose 14% to 48.6 million; 16.88 million new loans were booked during FY2021.

Financial highlights

  • Consolidated total income increased 1% YoY to ₹26,683 crore; net interest income rose 2% to ₹17,269 crore.

  • Pre-impairment operating profit grew 6% to ₹11,961 crore; operating expenses fell 6% to ₹5,308 crore.

  • Impairment on financial instruments rose 52% to ₹5,969 crore; PBT declined 18% to ₹5,992 crore and PAT fell 16% to ₹4,420 crore.

  • Consolidated basic EPS was ₹73.58, down 18%; diluted EPS was ₹73.00, down 18%.

Outlook and guidance

  • Q1 and Q2 FY2022 outlook remained difficult to predict amid the second COVID-19 wave; recovery depended on vaccination, infection control and operating conditions.

  • Omnichannel transformation was targeted for phased completion from July to October 2021; Bajaj Pay customer launch was planned for Q1 FY2022.

  • Recovery in Q3/Q4 AUM momentum supported confidence in regaining pre-pandemic growth, subject to continued risk calibration.

  • Fifty financial inclusion branches in rural and backward areas were planned for FY2022.

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