Banco Itaú (ITAUCL) Investor presentation summary

Corporate profile and evolution

• Represents 13% of Itaú Unibanco's consolidated loan portfolio, with US$47.2 billion in assets and US$30.3 billion in loans as of September 2024.

• Operates 219 branches and employs 6,896 people across Chile and Colombia.

• Recurring net income for 3Q24 reached US$101.4 million, with a consolidated recurring RoTAE of 10.8%.

• Evolved through mergers, acquisitions, and digital transformation, focusing on innovation and customer-centricity.

• Strategic focus on growth, customer satisfaction, and sustainable performance.

Business segments and client focus

• Offers a wide range of products through Retail and Wholesale Banking, including Corporate & Investment Banking, Private Banking, and SME services.

• Tailors services to client profiles, from high-net-worth individuals to underserved segments and SMEs.

• Provides comprehensive investment and insurance products via partnerships and an open investment platform.

• Business mix shows opportunities for retail growth and profitability, with a diversified loan and funding structure.

Strategic priorities and digital transformation

• Strategy centers on customer relationship, product-market fit, operational efficiency, and key capabilities.

• Leads in client satisfaction (NPS) for three consecutive years, with lowest client claims in the industry.

• Significant digital transformation, with 98% of consumer loans and 83% of credit card advances processed digitally by 2024.

• Advanced analytics and new digital platforms enhance customer experience and operational effectiveness.