Banco Santander (SAN) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
9 Jan, 2026Executive summary
Achieved a record profit of €12.6 billion in 2024, up 14% year-over-year, marking the third consecutive year of record results, driven by strong revenue and customer growth across all global businesses.
Added eight million customers, reaching 173 million globally, with significant progress in digital transformation and efficiency, improving RoTE to 16.3%.
Fully loaded CET1 ratio reached an all-time high of 12.8%, reflecting robust organic capital generation and strong shareholder value creation, with TNAV and dividend per share up 14%.
Strategic focus on transformation and global platforms drove efficiency, cost containment, and improved profitability, delivering the best efficiency ratio in 15 years at 41.8%.
Shareholder remuneration increased, with cash DPS up 39% year-over-year and total returns of €9.5bn since 2021 via buybacks and dividends.
Financial highlights
Total revenue rose 10% year-over-year in constant euros to €62.2bn, with net interest income up 10% and net fee income up 11%.
Net operating income grew 15% year-over-year to €36.2bn, while operating expenses increased 4%, driving positive jaws and improved efficiency.
Cost of risk ended at 1.15%, outperforming initial guidance, and NPL ratio improved to 3.05% with coverage at 65%.
Expenses grew well below revenue, leading to improved operating leverage and a cost-to-income ratio of 41.8%, the best in 15 years.
Share buybacks since 2021, including the 2024 program, have repurchased 15% of outstanding shares, delivering an 18% ROI for shareholders.
Outlook and guidance
2025 targets include resilient revenue of around €62 billion, mid to high single-digit fee growth, and absolute cost reduction year-over-year.
Expecting stable group cost of risk at ~1.15%, returns above 17% pre-AT1 and targeting 16.5% post-AT1.
Plan to distribute €10 billion in share buybacks over 2025 and 2026, with approximately 50% of reported profit distributed equally between cash dividends and buybacks.
Operating CET1 range set at 12%-13%, with flexibility to distribute excess capital above this range.
Double-digit growth in TNAVps + DPS expected through the cycle, with disciplined capital allocation and focus on profitable growth.
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