Banco Santander (SAN) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
30 Sep, 2026Executive summary
Achieved record attributable profit of €12.6 billion in 2024, up 14% year-over-year, marking the third consecutive year of record results, driven by strong revenue and customer growth, and disciplined cost control.
Added eight million new customers, reaching 173 million globally, and improved RoTE to 16.3% from 15.1%.
Exceeded all upgraded 2024 targets, including revenue growth, efficiency, cost of risk, RoTE, and CET1 capital ratio.
Fully loaded CET1 capital ratio reached an all-time high of 12.8%, with TNAV and dividend per share up 14%.
Transformation initiatives and global platforms, such as One Transformation and Gravity, contributed to sustainable growth and operational resilience.
Financial highlights
Total income rose 8% to €62.2 billion (+10% in constant euros); net interest income and net fee income both increased 8%.
Net operating income grew 12% to €36.2 billion, and cost of risk improved to 1.15%, better than initial guidance.
Efficiency ratio improved to 41.8%, the best in 15 years.
NPL ratio decreased to 3.05%, with coverage at 65%.
EPS rose 18% to €0.77; TNAV per share increased to €5.24 (+14% including cash dividends).
Outlook and guidance
2025 targets: revenue of c.€62 billion, mid-to-high single-digit fee growth, lower costs, cost of risk c.1.15%, RoTE >17% (c.16.5% post-AT1), and CET1 of 13%.
Plan to return €10 billion to shareholders via buybacks from 2025 and 2026 earnings and excess capital, in addition to standard cash dividends.
CET1 ratio expected to be at 13% by year-end 2025, with flexibility to operate between 12%-13%.
Continued focus on capital management, efficiency gains, and disciplined capital allocation.
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