BELLSYSTEM24 (6183) Q4 2026 earnings summary

Executive summary

• Revenue and income grew year-over-year, with operating income rising substantially due to a gain from the sale of part of the content business.

• Growth was driven by CRM business expansion, new technology adoption (notably generative AI), and enhanced BPO offerings.

• The company launched several AI-powered solutions, expanded BPO services, and received multiple recognitions for health, safety, and sustainability initiatives.

Financial highlights

• FY2025 revenue: 145.8 billion yen, up 1.5% year-over-year; operating profit: 12.7 billion yen, up 9.2%; net income attributable to owners: 8.2 billion yen, up 2.2%.

• Gross profit: 27.5 billion yen, up 8.3% year-over-year; gross profit margin improved to 18.9% from 17.7%.

• Basic earnings per share increased to 110.22 yen from 108.81 yen.

• Total assets decreased to 169,821 million yen, while total equity rose to 74,782 million yen.

• Cash and cash equivalents at year-end were 7,194 million yen, up 202 million yen.

Outlook and guidance

• FY2026 revenue forecast: 152.0 billion yen (+4.2% YoY), operating income: 13.0 billion yen (+2.7% YoY), net income: 8.5 billion yen (+3.9% YoY).

• Growth expected from AI-related platforms, M&A, and expansion of BPO and consulting services.

• Gross profit margin expected to rise to 19.1%.

• Annual dividends are planned at 60 yen per share, maintaining a payout ratio above 50%.

• The company aims to boost profit margins through next-generation contact centers and further AI integration.