CareCloud (MTBC) Investor presentation summary

Company overview and market position

• Empowers over 45,000 providers and 250+ hospitals across all 50 states with AI-powered healthcare IT solutions, including EHR, practice management, and revenue cycle management.

• Founded in 2001, public since 2014, with a US workforce of ~400 and a large offshore team.

• Serves a broad customer base spanning 80+ specialties and sub-specialties.

• Offers fully integrated platforms for ambulatory and inpatient workflows, with a global workforce achieving 10:1 cost efficiency.

• Customer acquisition cost is 50% below industry average.

Acquisition strategy and growth

• Completed 25+ acquisitions, including Medsphere Systems Corporation and MapApp, expanding into hospital IT and AI benchmarking.

• Targets companies at or near break-even with recurring revenue and low operational risk.

• Seeks attractive valuations (purchase price <1x revenue) and rapid margin expansion, aiming for 30% margins within three quarters.

• Recent Medsphere acquisition adds inpatient EHR, RCM, and IT managed services, creating a next-gen platform for underserved hospitals.

AI-powered solutions and technology

• Delivers AI-driven automation for clinical, administrative, and revenue cycle workflows.

• AI clinical solutions support pre-visit prep, ambient documentation, smart coding, and auto-generated notes synced to EHR.

• Admin workflow AI handles 24/7 patient communications, reducing front-desk workload and no-shows.

• AI RCM suite automates claims, billing, denial management, and accelerates payments, improving cash flow.

• Over 250 AI professionals drive a strong pipeline of new solutions.