CCC Intelligent Solutions (CCC) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Business overview and market position

• Operates a mission-critical SaaS AI platform focused on U.S. auto claims, connecting insurers, repair shops, parts suppliers, and car manufacturers on a large-scale network.

• Platform facilitates claim automation, repair decisions, total loss, and medical casualty claims, recently expanding into disability and workers' comp via the EvolutionIQ acquisition.

• U.S. total addressable market is $15B, with $7B immediately addressable by current products; current run rate revenue is $1B, highlighting significant growth potential.

AI, data, and competitive advantages

• Proprietary datasets, network effects, and deeply embedded workflows create a strong competitive moat, enabling precise, actionable AI-driven recommendations.

• Processes $1B in claims daily, leveraging $2T in historical data to continuously improve AI models and correct for drift.

• Scale and ecosystem complexity make in-house replication by carriers or new entrants difficult; innovation and integration remain key to maintaining leadership.

Product portfolio and growth drivers

• AI-based solutions account for 10% of revenue, with rapid growth in emerging solutions like Estimate STP and EvolutionIQ.

• Estimate STP uses computer vision AI for automated repair estimates, currently processing 5% of claims and delivering significant cost and efficiency gains.

• Emerging solutions portfolio, including subrogation and diagnostics, represents 4% of revenue and is growing at 70% year-over-year.