CXApp (CXAI) Q1 2026 earnings summary

Executive summary

• Achieved $1.4M in Q1 bookings, including $5M in new multi-year contracts from three major enterprise clients, and secured two large renewals and one new enterprise client.

• Revenue for Q1 2026 was $950K, down from $1.02M in Q4 and $1.224M in Q1 2025, mainly due to timing of deal closures and lower professional services revenue.

• Subscription/recurring SaaS revenue accounted for 98% of total revenue, reflecting a shift away from non-recurring services.

• Recognized by Gartner as a visionary in the new Magic Quadrant for Workplace Experience Applications, validating product strategy.

• Expanded partnership with Google Cloud, integrating Looker and leveraging Gemini and Vertex AI for analytics and AI-driven solutions.

Financial highlights

• Gross margin was 83%, down from 87% in Q4 and 88% year-over-year, due to infrastructure investments and revenue mix shift.

• Cash and cash equivalents increased to $12.3M at quarter-end, up from $11.1M in Q4.

• EPS improved to -$0.08 from -$0.13 in Q4, while net loss widened to $4M year-over-year.

• Operating expenses declined by $1.87M quarter-over-quarter due to goodwill impairment, but were flat year-over-year at $4.9M.

• Adjusted EBITDA was $(3.04)M, compared to $(2.41)M in Q1 2025.

Outlook and guidance

• Management expects continued progress with new customer onboarding, AI-driven innovation, and further deployment of CXAI 2.0 and mid-market platform.

• Liquidity is expected to be sufficient for at least the next 12 months, supported by cash, financing, and cost management.

• No formal revenue or bookings guidance provided; positive cash flow and EBITDA remain aspirational goals.

• The global employee experience market is projected to grow at 20% CAGR, supporting long-term growth opportunities.