Dayforce (DAY) Dayforce Discover 2025: Innovation Keynote summary

Opening remarks and Dayforce vision

• Emphasis on customer-centric transformation, focusing on making work life better through technology and partnership.

• AI is positioned as intrinsic to Dayforce's unified platform, not an add-on, enabling measurable business outcomes.

• Real-world examples highlight AI's impact on payroll, HR, and employee experience, driving efficiency and agility.

• AI is designed to work seamlessly alongside users, freeing teams to focus on strategic work.

• The partnership between HR and IT is critical for successful AI adoption and cultural change.

Internal AI adoption and best practices

• Surveys reveal 95% of generative AI pilots fail due to change management, not technology.

• 71% of employees lack AI training, yet 63% see AI as critical for career growth.

• Dayforce's three-tier AI approach: democratize access, embed AI agents in roles, and drive true transformation.

• AI is used in HR for pulse surveys, compensation analysis, job description updates, and training content creation.

• Key learnings include integrating AI into workflows, encouraging experimentation, and maintaining a human-centric approach.

Sal Khan keynote: AI in education and broader implications

• Khan Academy's journey demonstrates technology's role in personalized, scalable education.

• AI tools like Khanmigo act as ethical, Socratic tutors, supporting students and teachers while addressing concerns like cheating.

• Effective AI integration requires proactive engagement, not just availability, to maximize impact.

• Technology amplifies human intent; positive outcomes depend on intentional, ethical use.

• Embracing AI can enhance human roles, with teaching cited as a resilient profession in the AI era.