Direct Line Insurance Group (DLG) H2 2023 earnings summary
Event summary combining transcript, slides, and related documents.
H2 2023 earnings summary
31 Oct, 2026Executive summary
Pricing actions lifted Motor written profitability to above 10% in H2 2023, but low-margin business earned through the year left ongoing operations with a £190m operating loss.
Home, Rescue and Commercial performed well; non-Motor NIM was 12.2%. Capital resilience recovered to a 201% solvency ratio before dividend.
Financial highlights
Ongoing GWP and associated fees rose 27.1% to £3,106m; insurance service result was a £212m loss versus a £24m loss in 2022.
Profit before tax was £277m, including a £444m gain on disposal of brokered Commercial business; profit after tax was £223m versus a £232m loss in 2022.
EPS was 15.9p versus a 19.1p loss; ongoing operating loss was £190m versus £6m in 2022.
Net investment income rose to £179m from £115m; net fair value gains were £124m versus £343m losses in 2022.
Outlook and guidance
Motor’s higher earned premiums are expected to deliver a mechanical 12-point improvement in current-year NIM versus H2 2023; 2024 is expected to be a transition year for Motor NIM.
Target at least £100m of cost savings by exit 2025; additional Motability and amortisation costs of c.£50m in 2024, with the expense ratio expected to remain broadly stable.
Weather-normalised NIM target raised to 13% for 2026, including 4–5 points of expected margin accretion from quick wins and refreshed strategy.
Investment income yield expected at c.3.8% in 2024 and c.3.9% in 2025; refreshed strategy to be announced at the July capital markets day.
February YTD ongoing GWP grew 17%; Motor rose 21% with policy count 1.6% lower, while Home grew 14% with modest own-brand policy growth.
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