EFG International (EFGN) CMD 2025 summary

Strategic priorities and vision

• Aims to be the private bank of choice for the next generation, focusing on personalized service, impartial advice, and a vision extending to 2030 and beyond.

• Strategic framework for 2026-2028 centers on organic growth, commercial excellence, technology-driven simplicity, and operational resilience.

• Plans to hire 50-70 new client relationship officers (CROs) annually, with a next-gen CRO program to capture intergenerational wealth transfer and drive productivity.

• Brand visibility, digital client experience, and targeted marketing are prioritized to drive client acquisition and share of wallet.

• M&A remains a complementary growth lever, with readiness to capitalize on market consolidation opportunities and recent deals adding CHF 11.7 billion in AuM in 2025.

Financial targets and performance

• Upgraded 2028 targets: 4-6% NNA growth, revenue margin above 85bps, cost-income ratio at 68%, return on tangible equity at 20%, and dividend payout ratio increased to 60%.

• Targets double-digit net profit growth of 15% per annum from 2026 to 2028, with a record net profit of CHF 320 million and AuM at CHF 184 billion for the first 10 months of the year.

• Simplicity and technology initiatives delivered CHF 66 million in cost savings, with a new target of CHF 70-80 million by 2028.

• Total shareholder return of nearly 300% over seven years, supported by strong capital ratios and a conservative balance sheet.

• Increases technology investment to CHF 130 million for 2026-2028, up from CHF 85 million in 2023-2025.

Growth drivers and business model

• Organic growth is driven by systematic CRO hiring, onboarding, and productivity, with a focus on both new and existing CROs.

• Augmented CRO model leverages digital tools (e.g., Aladdin Wealth, CRO Atlas, Pricing & Analytics Tool) and specialist teams to enhance client acquisition, engagement, and share of wallet.

• Four-pillar advisory model (wealth solutions, investment solutions, global markets, credit solutions) underpins mandate penetration and margin expansion, targeting 70-75% by 2028.

• Brand and client experience are positioned as strategic growth engines, with investment in digital marketing and client journey improvements.

• Operational resilience, efficiency, and data-driven decision-making are embedded in the COO execution plan, with standardization and automation across regions.