Elevance Health (ELV) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
8 Jul, 2026Executive summary
Fourth quarter and full-year 2024 results aligned with guidance, with operating revenue of $45.0B for Q4 and $175.2B for the year, up 6% and 3% year-over-year, respectively.
Adjusted diluted EPS was $3.84 for Q4 and $33.04 for the year, nearly flat year-over-year and in line with expectations.
Medicaid cost trends remained elevated but stable; Medicare Advantage saw strong retention and is expected to grow 7%-9% in 2025.
Commercial business showed robust performance with record retention and over 30% growth in individual exchange business.
Carelon segment experienced significant internal and external growth, with the CareBridge and Kroger Specialty Pharmacy acquisitions expanding home health and pharmacy capabilities.
Financial highlights
Membership ended at 45.7M, down 2% year-over-year due to Medicaid redeterminations, but flat sequentially.
Consolidated benefit expense ratio for Q4 was 92.4%; full-year ratio was 88.5%, up 150 bps year-over-year due to higher Medicaid costs.
Adjusted operating expense ratio improved to 9.9% in Q4 and 10.6% for the year, down 70 bps year-over-year.
Operating cash flow for 2024 was $5.8B, about 1.0x net income; days in claims payable was 42.9 days.
$2.9B in share repurchases for the year, with $1.8B in Q4; $9.3B in repurchase authorization remains.
Outlook and guidance
2025 adjusted diluted EPS guidance is $34.15–$34.85; GAAP diluted EPS outlook is $30.40–$31.10.
Projected year-end 2025 medical membership of 45.75–46.6M, with Medicare Advantage membership expected at 2.2–2.25M.
Operating revenue expected to grow high single- to low double-digit percent, aided by premium yield increases and acquisitions.
Consolidated medical loss ratio (MLR) expected around 89.1% ±50 bps, up 60 bps year-over-year, reflecting persistent Medicaid cost trends and business mix.
Operating cash flow for 2025 anticipated at ~$8B; $2.3B planned for share repurchases.
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