Enjoei (ENJU3) Investor presentation summary

Portfolio and scale

• Marketplace model spans secondhand fashion and lifestyle, seller-convenience services through enjoei PRO, personalized handmade goods through Elo7, and physical stores and franchising.

• As of Sep 2025, the secondhand marketplace had 2.1M+ active buyers, 1.6M+ active sellers and LTM GMV above R$1.3B.

• Elo7 recorded LTM GMV above R$362M, 1.08M+ active buyers and 44K+ professional active sellers as of Sep 2025.

• Enjoei PRO uses a consignment model, with a Cabreúva distribution center capable of processing more than 1.5M products; the service handles photography, listings, negotiation and shipping.

• Following three franchise sales in 3Q25, the network reached nine franchised units; six stores were operating, including three owned and three franchised, with six more in implementation.

Market and sustainability

• Estimated 2027 addressable market is ~R$100B: R$78B for secondhand goods, including R$58B offline and R$20B online, plus R$20B across Elo7 categories.

• Brazil secondhand TAM is projected to grow from R$59B in 2023 to R$78B in 2027, at 7.5% CAGR; Elo7 category TAM is projected to rise from R$15B to R$20B, at 7.7% CAGR.

• 2025 priorities include growing platform activity, expanding categories and offline channels, strengthening the value chain, consolidating trust and improving investment efficiency.

• Secondhand listings on enjoei are nearly 70% cheaper than new items; in 2022, over 20% of users earned at least R$300/month through their stores.

Growth initiatives and product updates

• Marketplace priorities include more listings and faster sell-through through price recommendations, search improvements and more efficient subsidies; category expansion includes kids, books and electronics.

• Enjupay launched as an in-house sub-acquirer, enabling separate negotiations for card and PIX processing, improved payment approvals and management of 100% of transaction receivables; it holds PCI DSS Level 1 certification.

• Generative AI customer service operates 24/7; rollout was associated with 18% fewer manually handled contacts and a 70% increase in perceived satisfaction among users rating the service through CSAT.

• Elo7's 2025 focus is conversion, seller engagement and brand positioning around personalized, unique products; initiatives include commercial incentives, pricing intelligence and seller retention.