Forrester Research (FORR) Q4 2004 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2004 earnings summary
10 Nov, 2026Executive summary
FY04 revenue rose 10% YoY to $138.5M; operating income was $2.0M and net income was $4.1M. Advisory and other revenue grew faster than research revenue.
Agreement value reached $137.1M, up 8.6% YoY, supported by higher average contract values, more clients, and improved retention metrics.
WholeView 2 unified Forrester and Giga research; 2004 offerings spanned Research, Data, Consulting, and Community.
Financial highlights
Revenue was $138.479M, up from $125.999M in 2003; research services revenue rose 2% to $94.347M, while advisory services and other revenue rose 31% to $44.132M.
Operating income was $2.013M versus $1.578M in 2003; net income was $4.132M versus $2.191M, and diluted EPS was $0.18 versus $0.10.
FY04 operating expenses included $8.396M of reorganization costs and $6.461M of intangible amortization; Greenfield-related gains were $1.072M.
Cash from operations was $18.006M, compared with $4.115M in 2003; cash and marketable securities totaled $127.440M at year-end.
Outlook and guidance
Current cash, marketable securities, and operating cash flows were expected to cover working capital, financing, and capital expenditures for at least two years; planned investment included new offerings and infrastructure.
A February 2005 authorization added $50M for common-stock repurchases; future earnings were expected to be retained, with no cash dividends anticipated in the foreseeable future.
Latest events from Forrester Research
- FY98 growth accelerated as research expansion and eResearch set up the next growth phase.FORR
Q4 1998 - FY 1999 growth accelerated as digital research products and European expansion broadened reach.FORR
Q4 1999 - Revenue grew 1%, but falling agreement value and recession pressure weakened 2001 earnings.FORR
Q4 2001 - Revenue grew 80% as earnings, agreement value and international reach expanded.FORR
Q4 2000 - Recession cut revenue 39%; recovery plans center on advisory growth and Giga integration.FORR
Q4 2002 - Revenue rebounded as Giga expanded offerings and growth plans.FORR
Q4 2003 - 20% revenue growth and record earnings were overshadowed by a major restatement and control failures.FORR
Q4 2006 - Revenue rose 11% as earnings recovered, while international growth remained a key challenge.FORR
Q4 2005 - Record revenue growth accompanied a role-based pivot, amid softer retention and auction-security liquidity risks.FORR
Q4 2007