Gen Digital (GEN) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Business transformation and strategic direction

• Expanded Cyber Safety platform from 20M to over 200M users, integrating device, identity, and privacy protection.

• Acquisition of MoneyLion enabled a shift toward financial wellness, growing MoneyLion at 40%-50% annually.

• Embedded financial health features, such as bank account connections, into core offerings, with a 15% increase in user adoption last quarter.

• Focused on cross-selling and integrating financial wellness with Cyber Safety, leveraging a zero customer acquisition cost (CAC) model.

• Positioned as a trust-based solution provider, offering a comprehensive suite that competitors lack.

AI adoption and innovation

• AI seen as a major tailwind, enhancing both product development speed and consumer peace of mind.

• Transitioning from device/user focus to agentic models, aiming to make digital environments safer and simpler.

• Rewiring the organization to be AI-first, collapsing functions and enabling rapid prototyping and deployment.

• AI tools empower engineers to focus on upstream problem-solving, increasing agility and product quality.

Financial wellness and marketplace growth

• MoneyLion’s PFM and marketplace segments each grew 40% last quarter, with PFM now 60% of MoneyLion’s business.

• Marketplace model enables end-to-end consumer solutions, including insurance and financial product comparisons.

• Engine platform powers both in-house and white-label solutions, expanding reach and supply.

• Membership model being gradually introduced to MoneyLion, aiming for seamless agentic experiences.