Healthcare Services Group (HCSG) Corporate presentation summary

Business profile

• Nearly five decades serving healthcare; 2025 revenue of $1.8B, ~36K employees, operations in 48 states and more than 2.8K facilities serviced.

• Environmental services include housekeeping and laundry; dietary services include dining and registered dietitian services. 2025 revenue: $825M and $1.01B, respectively.

Market opportunity

• Addressable market exceeds 23K facilities; less than 15% of environmental services and less than 8% of dietary services are outsourced, with more than 80% share of outsourced markets in each.

• Demographic demand: 11M+ Americans projected to be over 85 by 2035; 170M+ Americans expected to have at least one chronic condition by 2030.

• The 85+ population is projected to grow 168% from 2022 to 2050; 70% of today's 65-year-olds are expected to need long-term care services.

Operating model and priorities

• Operational approach emphasizes measurable standards, survey readiness, stakeholder satisfaction, technology-enabled transparency and compliance, and cost efficiency.

• Growth priorities include developing management candidates, converting sales pipeline opportunities and retaining existing facility business; cost and cash priorities include field execution, prudent spending and disciplined working capital.

• Customer retention exceeds 90%; recurring revenue, geographic capacity and untapped organic growth levers support shareholder value objectives.