HSBC (HSBA) Investor update summary

Strategic priorities and execution

• Focus on being simple, agile, and customer-centric, with disciplined execution and targeted investments in core growth areas.

• Streamlined operating model, cost reallocation, and digital transformation drive efficiency and productivity.

• Artificial intelligence is deployed across onboarding, risk monitoring, and customer engagement, enhancing personalisation and operational speed.

Market leadership and financial performance

• Holds #1 positions in Hong Kong banking, Asia wealth management, and Asia wholesale transaction banking.

• Asia contributes 53% of group revenue, with 7% CAGR in deposits and 5% CAGR in revenue from FY23 to FY25.

• Hong Kong business delivered $9.3bn PBT in FY25, with strong deposit and wealth asset growth.

Customer and wealth growth

• Expanded customer base, especially among non-residents and China-linked clients, driving deposit and wealth asset growth.

• Wealth balances in Asia reached $1,055bn in FY25, with a 15% CAGR and strong cross-business referrals.

• Targeted investments in digital wealth tools and advisory services support further penetration and fee growth.