Infracommerce CXaaS (IFCM3) Q3 2026 earnings summary

Executive summary

• Q3 net revenue was R$144.9 million, down 1.6% YoY and 3.1% QoQ; reported EBITDA was R$44.3 million and net loss narrowed to R$4.1 million from R$79.4 million.

• Adjusted EBITDA less capex, receivables-advance expense, rent and impairment was R$36.0 million, versus negative R$3.5 million in Q3 2025; the measure included material one-off gains.

• 21 new brands/accounts went live as transformation and portfolio cleanup gave way to a planned expansion cycle.

Financial highlights

• Q3 gross profit was R$24.3 million, down 19.8% YoY; gross margin fell to 16.8% from 20.6%.

• Total costs and expenses excluding impairment were R$118.9 million, down 25.7% YoY; operating expenses before other operating income were R$39.9 million, down 11.3% QoQ.

• Reported EBITDA was R$44.3 million versus R$6.5 million in Q3 2025; EBIT was R$26.0 million versus a R$12.7 million loss.

• 9M revenue was R$432.3 million and net loss was R$87.3 million, versus R$513.9 million revenue and R$185.6 million loss in 9M 2025.

Outlook and guidance

• Q4 priorities are peak-season execution and commercial acceleration with strategic, first-tier accounts.

• Management aims to restart growth while absorbing additional volume without proportionate overhead expansion; Q3 new-client revenue was R$5.8 million, up 73% QoQ.

• New-account onboarding typically takes 6–9 months, from initial diagnosis through technology integration and operational launch.