Just Dial (JUSTDIAL) Q4 19/20 earnings summary

Executive summary

• FY20 delivered revenue growth and higher profit, supported by cost efficiency and rising platform engagement; COVID-19 disruption in March materially affected traffic and monetisation.

• Average quarterly unique visitors rose 15.8% YoY to 153.3M; active listings reached 29.4M and paid campaigns 536,236.

Financial highlights

• Revenue from operations rose 6.9% YoY to ₹953.1cr; total income increased 11% to ₹1,092.8cr.

• Adjusted operating EBITDA was ₹290.3cr vs ₹246.8cr; adjusted margin improved to 30.5% from 27.7%, after ESOP and one-time expense adjustments.

• PAT rose 31.7% YoY to ₹272.3cr; PBT increased 22.1% to ₹351.7cr.

• Q4 revenue was ₹273.1cr, operating EBITDA ₹74.4cr, EBITDA margin 31.6% and net profit ₹76.1cr.

• Operating cash flow fell to ₹152.6cr from ₹276.2cr; advertising and promotion spend increased to ₹66.7cr from ₹58.3cr.

Outlook and guidance

• Outlook targets steady revenue and profitability growth, supported by search capabilities, brand reach, expanded services and SME digital adoption.

• Monthly payment plans will receive greater emphasis than upfront fees to attract advertisers; flexible packages and payment terms support SME onboarding.

• Traffic recovery is expected to lead monetisation recovery; demand for SME digital services was improving as lockdowns eased, while revised restrictions remained under monitoring.