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KakaoBank (323410) Q1 2025 earnings summary

Event summary combining transcript, slides, and related documents.

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Q1 2025 earnings summary

17 Nov, 2025

Executive summary

  • Achieved robust earnings growth in Q1 2025, driven by customer base expansion, differentiated deposit growth, and strong platform and fee revenue, despite a sequential NIM decline.

  • Customer base reached 25.45 million, up 0.57 million YTD, with strong penetration across all age groups.

  • Operating profit rose 23% year-over-year and 59% sequentially, with net profit up 23.6% year-over-year and 62.6% sequentially to W137.4bn.

  • Asset quality remained stable, with a slight improvement in delinquency ratio, supported by guarantee-backed loans and enhanced risk management.

  • AI-enabled services, including search and financial calculators, will launch from May 2025, with a long-term vision to integrate AI across all services.

Financial highlights

  • Q1 platform income was KRW 77.6 billion, down 4% quarter-on-quarter but up 9% year-over-year; platform revenue up 14.7% year-over-year.

  • Deposit balance up 14% year-over-year and 10% sequentially to W55.0tn; loan balance up 7% year-over-year and 3% sequentially to W44.3tn.

  • Advertisement and loan comparison service revenue grew 113% and 40% year-over-year, respectively.

  • Cost-to-income ratio improved to 33.8% from 36.4% in 4Q24.

  • Delinquency rate improved by 1bp sequentially to 0.51%; credit cost ratio fell due to high base effect in 4Q24.

Outlook and guidance

  • Loan growth for 2025 is expected to be similar to 2024, with SOHO lending as a key driver and expansion into larger unsecured and secured loans.

  • LDR is expected to approach 70% by year-end due to ongoing deposit growth.

  • NIM is anticipated to decline further in 2025, but management aims to maintain it around 2% by expanding low-cost deposits and maximizing loan growth.

  • PEM platform revenue is forecasted to grow by at least 15% in 2025, with new product launches and AI-driven services supporting this growth.

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