Pros (PRO) Baird 2024 Global Consumer, Technology, & Services Conference summary

Company overview and market positioning

• Provides AI-powered solutions for digital offer marketing, revenue management, dynamic pricing, and CPQ, focusing on industries like airlines, manufacturing, distribution, chemicals, energy, food, and logistics.

• Achieved $311 million in trailing twelve-month revenue, with 84% recurring and a 93%+ gross revenue retention rate.

• AI is core to the product, enabling quantifiable revenue and margin uplift for customers.

User conference insights and customer engagement

• Hosted the largest user conference in company history, emphasizing customer stories and AI innovation.

• Increasing number of customers are willing to share their success stories, viewing AI as a competitive advantage.

• Keynotes and sessions highlighted how AI algorithms benefit both travel and B2B sectors, addressing challenges like supply chain constraints.

Product innovation and Gen IV platform

• Launched Gen IV, a neural network-based price optimization platform, offering real-time, highly accurate pricing even in new scenarios.

• Gen IV has driven new customer wins and expansion, with customers reporting significant revenue and EBITDA gains.

• Generative AI is used to accelerate data ingestion and mapping, reducing barriers to adoption and implementation time.