Investor update
Logotype for Prosus N.V.

Prosus (PRX) Investor update summary

Event summary combining transcript, slides, and related documents.

Logotype for Prosus N.V.

Investor update summary

16 Mar, 2026

Vision and Strategy for AI-Driven Commerce and Ecosystem Expansion

  • Building an AI-centric lifestyle ecosystem to power digital commerce and the everyday economy, leveraging unique data from billions of interactions across Latin America, India, and Europe.

  • Focus on seamless, agent-driven interfaces and loyalty programs to increase customer frequency, retention, and cross-selling.

  • Over 5 million partners, $115 billion in total payment volume, and $65 billion in gross merchandise value.

  • Commitment to open innovation, with open source tools and platforms for internal and external partners.

Large Commerce Models (LCM) and AI Technology Advancements

  • LCMs are proprietary AI models trained on billions of real-world commerce interactions, enabling deep personalization and intent recognition.

  • LCMs generate fully personalized user experiences and are more cost-effective than commercial LLMs, driving improvements in conversion rates and operational efficiency.

  • LCMs are deployed at scale in platforms like iFood, powering 15 million orders and 40+ use cases, and leverage 500 million daily customer engagements.

  • LCMs enable rapid, data-driven business decisions, reducing campaign planning from months to minutes.

Agentic Workforce and Toqan Platform

  • Toqan enables employees to build custom AI agents, democratizing automation and boosting productivity across 25,000+ users.

  • Over 40,000 agents created, with 5,000 used daily, automating workflows in compliance, HR, legal, marketing, and more, with over 1,000 FTE equivalent impact.

  • Agents automate complex workflows, saving significant time and enabling broader coverage.

  • Background tasks allow agents to proactively execute work, transforming organizational operations.

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