Quess Corp (QUESS) Q4 20/21 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 20/21 earnings summary
26 Oct, 2026Executive summary
FY21 revenue was nearly flat despite COVID-19 disruption: Q1 revenue contracted 19.5%, followed by a recovery in H2; headcount ended at 363,000, down 5.5% YoY.
Cost optimization and stronger cash discipline supported recovery; monthly average SG&A costs fell over 24% YoY, while operating cash flow rose to ₹7.15bn from ₹3.61bn.
Reported consolidated profit returned to ₹736.89m from a ₹4.32bn loss in FY20, which included substantial impairment and tax-related exceptional items.
Financial highlights
Consolidated revenue was ₹108.37bn, down 1.4% YoY; H2 recovery offset first-half pandemic headwinds.
Reported EBITDA was ₹4.58bn versus ₹6.58bn; it included a ₹1.19bn legacy-government-business provision and ~₹980m COVID impact in Excelus and Food.
Adjusted for lockdown impact and the legacy-business provision, normalized EBITDA was ₹6.76bn, up 3% YoY; normalized EBITDA margin was 6.23%, up 25 bps.
Consolidated PAT was ₹736.89m versus a ₹4.32bn loss; diluted EPS was ₹3.87 versus a loss of ₹30.22 in FY20.
Operating PAT was ₹2.45bn versus ₹2.84bn in FY20; FY21 included a ₹520m one-time deferred-tax charge related to goodwill.
Outlook and guidance
Long-term targets remain 20% ROE by FY23 and 20% YoY growth in operating cash flow.
Target to return one-third of annual free cash flow to shareholders through dividends and/or buybacks, with the balance directed to growth.
Priorities include organic EBITDA growth, better EBITDA-to-PBT conversion, lower debt, digital investment, and increased market share across existing segments.
Management expected progressive recovery in demand and underlying business results in FY22 as COVID effects receded.
Latest events from Quess Corp
- Q2 revenue rose 15%, PAT grew 44%, and net cash reached INR 471 crore.QUESS
Q2 26/27 - Revenue grew 34% as all segments expanded, alongside acquisition and working-capital risks.QUESS
Q4 15/16 - Revenue grew 21%, EBITDA 47%, and six deals broadened service capabilities.QUESS
Q4 16/17 - FY18 delivered rapid growth and broader reach, alongside acquisition-led complexity and higher receivables.QUESS
Q4 17/18 - Revenue and EBITDA grew strongly, but impairments drove a reported FY20 loss amid COVID-19 uncertainty.QUESS
Q4 19/20 - Revenue grew 38%, but margin compression and Monster losses weighed on earnings.QUESS
Q4 18/19 - Record FY22 growth, led by staffing, alongside ambitious cash and return targets.QUESS
Q4 21/22 - Revenue grew 25%, while PLB investment weighed on EBITDA and PAT.QUESS
Q4 22/23 - Record FY24 results, stronger cash conversion, and a three-way demerger plan.QUESS
Q4 23/24