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Rakuten Group (4755) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

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Q3 2024 earnings summary

14 Jan, 2026

Executive summary

  • Consolidated revenue reached a record JPY 566.7 billion in Q3/24, up 9.3% year-over-year, with strong growth in FinTech and Mobile segments and 40% of growth driven by mobile.

  • Achieved first quarterly Non-GAAP operating profit since MNO investment, with Non-GAAP operating income at JPY 12.3 billion and IFRS operating income at JPY 538 million.

  • Mobile subscribers totaled 8.12 million as of November 2024, with ARPU rising to JPY 2,801 and the segment achieving its first quarterly non-GAAP operating profit.

  • AI initiatives and ecosystem integration are driving operational efficiencies, cross-segment synergies, and productivity improvements.

  • Mobile Ecosystem Contribution now reflected in segment results, highlighting cross-segment synergies.

Financial highlights

  • Internet Services segment revenue rose 4.4% year-over-year to JPY 314.6 billion; non-GAAP operating income up 54.2%.

  • FinTech segment revenue increased 12.8% to JPY 208.2 billion; operating income up 57.2% to JPY 40 billion.

  • Rakuten Card shopping GTV reached JPY 6.0 trillion, up 12.7% year-over-year.

  • Mobile segment revenue up 19.5% to JPY 106.0 billion; non-GAAP operating income improved by JPY 26.5 billion year-over-year.

  • Consolidated EBITDA surged 159.1% year-over-year to JPY 92.2 billion.

Outlook and guidance

  • Targeting monthly EBITDA profitability for mobile segment in 2024 and full-year profitability in 2025.

  • ARPU for mobile segment is JPY 2,801, with a target of JPY 3,000.

  • Aims for double-digit consolidated revenue growth for FY2024 compared to FY2023, excluding the securities business.

  • Ongoing cost reduction and efficiency improvements, leveraging AI across operations.

  • Focus on disciplined financial policy and further productivity improvements.

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