Sberbank of Russia (SBER) Investor Day 2025 summary

Strategic priorities and ecosystem development

• Focus on building an integrated ecosystem around customer life scenarios, offering seamless access to financial and non-financial services through a unified app interface, with over 85 million monthly users and 44 million daily users.

• Expansion of personalized services in areas such as family finance management, home, car, health, and entertainment, with AI-driven recommendations and security features.

• Integration of lifestyle services (e.g., e-commerce, travel, healthcare) and partnerships, aiming to increase user engagement and retention.

• Launch of innovative payment solutions, including facial recognition and mobile-based payments, and rollout of interactive, secure ATMs with health assessment features.

• Continued investment in AI and generative AI, with over 1,000 agents in development and RUB 60 billion allocated over three years.

Financial guidance and performance outlook

• Maintaining 2026 financial targets: return on equity at 22%, capital adequacy at 13.3%, and dividend payout at 50% of 2025 profit.

• Expecting economic growth of ~1% in 2026, with inflation easing and the key rate projected to reach 12%, supporting normalization of credit activity and 9%-11% credit growth.

• Net interest margin forecasted at 5.9% for 2026, with a stable cost-to-income ratio around 10%.

• Commission income growth expected at 5%-7% in 2026, with increased focus on investment products and ecosystem services.

• Deposit and investment product balances anticipated to grow, with over RUB 1 trillion inflow into brokerage accounts.

AI and technology transformation

• AI and generative AI are central to product innovation, customer service, and internal efficiency, with applications in banking, healthcare, education, and industry.

• AI-driven assistants proactively support both retail and business clients, offering financial advice, tax optimization, investment portfolio management, and business analytics.

• AI adoption in corporate lending, real estate, and industry, with 60% of residential real estate deals and RUB 5 trillion in corporate loans processed using AI.

• Open access to flagship AI models (GigaChat Ultra, Kandinsky 5.0) for external developers and businesses, fostering a collaborative innovation environment.

• AI implementation expected to deliver RUB 550 billion in value by 2026, through revenue growth, risk reduction, and cost optimization.