Logotype for Sonos Inc

Sonos (SONO) Q3 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Sonos Inc

Q3 2024 earnings summary

2 Feb, 2026

Executive summary

  • Q3 FY2024 revenue grew 6.4% year-over-year to $397.1 million, driven by the launch of Ace headphones, which exceeded internal expectations and gained share in the premium over-the-ear category.

  • Net income for Q3 was $3.7 million (0.9% margin), with year-to-date net income at $14.9 million; adjusted EBITDA for Q3 was $48.9 million (12.3% margin), and year-to-date adjusted EBITDA was $130.5 million (10.3% margin).

  • Major app rollout issues led to customer dissatisfaction, impacting sales, delaying two major product launches, and resulting in reduced FY2024 guidance.

  • The company is investing $20–$30 million to fix the app and support customers, with most costs expected in Q1 of the next fiscal year.

  • Gained dollar and unit market share in the US home theater category and expanded into the premium headphones market.

Financial highlights

  • Q3 GAAP gross margin was 48.3%, up 230 basis points year-over-year, with year-to-date gross margin at 46.4% (up 280 bps year-over-year).

  • Q3 net income was $3.7 million; Q3 adjusted EBITDA was $48.9 million; Q3 free cash flow was $40.3 million, with year-to-date free cash flow at $188 million.

  • Ended Q3 with $227.1 million in cash and equivalents, $49.5–$50 million in marketable securities, and no debt outstanding.

  • Inventory at quarter-end was $154.9–$155 million, down 48% year-over-year and 14% sequentially.

  • Q3 products sold: 1.28 million units (+6% year-over-year); year-to-date: 4.14 million units (-11.8%).

Outlook and guidance

  • FY24 revenue guidance revised to $1.503–$1.523 billion, representing an 8–9% year-over-year decline.

  • Q4 revenue expected between $240 million and $260 million, reflecting lower sales due to app issues and delayed launches.

  • FY24 GAAP gross margin expected at 45.4–45.7%; Q4 GAAP gross margin expected at 40–42%.

  • FY24 adjusted EBITDA guidance is $93–$117 million (6.2–7.7% margin), down 32% year-over-year.

  • The $20–$30 million investment in app fixes and customer support is not fully included in Q4 guidance, with most costs expected in Q1.

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