Sonos (SONO) Q3 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q3 2024 earnings summary
2 Feb, 2026Executive summary
Q3 FY2024 revenue grew 6.4% year-over-year to $397.1 million, driven by the launch of Ace headphones, which exceeded internal expectations and gained share in the premium over-the-ear category.
Net income for Q3 was $3.7 million (0.9% margin), with year-to-date net income at $14.9 million; adjusted EBITDA for Q3 was $48.9 million (12.3% margin), and year-to-date adjusted EBITDA was $130.5 million (10.3% margin).
Major app rollout issues led to customer dissatisfaction, impacting sales, delaying two major product launches, and resulting in reduced FY2024 guidance.
The company is investing $20–$30 million to fix the app and support customers, with most costs expected in Q1 of the next fiscal year.
Gained dollar and unit market share in the US home theater category and expanded into the premium headphones market.
Financial highlights
Q3 GAAP gross margin was 48.3%, up 230 basis points year-over-year, with year-to-date gross margin at 46.4% (up 280 bps year-over-year).
Q3 net income was $3.7 million; Q3 adjusted EBITDA was $48.9 million; Q3 free cash flow was $40.3 million, with year-to-date free cash flow at $188 million.
Ended Q3 with $227.1 million in cash and equivalents, $49.5–$50 million in marketable securities, and no debt outstanding.
Inventory at quarter-end was $154.9–$155 million, down 48% year-over-year and 14% sequentially.
Q3 products sold: 1.28 million units (+6% year-over-year); year-to-date: 4.14 million units (-11.8%).
Outlook and guidance
FY24 revenue guidance revised to $1.503–$1.523 billion, representing an 8–9% year-over-year decline.
Q4 revenue expected between $240 million and $260 million, reflecting lower sales due to app issues and delayed launches.
FY24 GAAP gross margin expected at 45.4–45.7%; Q4 GAAP gross margin expected at 40–42%.
FY24 adjusted EBITDA guidance is $93–$117 million (6.2–7.7% margin), down 32% year-over-year.
The $20–$30 million investment in app fixes and customer support is not fully included in Q4 guidance, with most costs expected in Q1.
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