WeWork India Management (WEWORK) Investor Day 25/26 presentation summary

Strategic positioning and market evolution

• Flex workspace has shifted from a temporary solution to a core workplace strategy for businesses of all sizes and industries.

• Demand has moved from square footage to productivity, with offices now seen as productivity tools and culture enablers.

• Recognized as a strategic partner by landlords, becoming a core part of commercial ecosystems and among the largest occupiers of office space in India.

• Offers the industry's widest range of workspace solutions, from private offices to digital workspaces and design-build services.

• Built a future-ready real estate platform with proprietary technology and a holistic ecosystem.

Data-driven design and operational excellence

• Every lease and space decision is guided by market intelligence, technical due diligence, and financial underwriting using proprietary tools.

• Spaces are designed around human behavior, productivity, and wellbeing, inspired by a global footprint and tailored to local needs.

• Utilizes spatial analytics and data-driven insights from thousands of custom requests to optimize space utilization and member experience.

• Delivers workspaces through a repeatable, disciplined process from due diligence to commercial closure.

• Technology enhances operational efficiency, with centralized command centers and building management systems improving comfort, reliability, and energy use.

Member experience and loyalty

• Focuses on community and curated experiences, making the member journey central to success.

• Measures success through Net Promoter Score (NPS), listening at every stage of the member journey.

• Over 50% of sales come from existing members, with an 80% renewal rate, demonstrating strong loyalty.

• Events and personalized programming foster a sense of belonging and connection.

• Long-term relationships with major clients have driven sustained growth and expansion across multiple cities.