ZKH Group (ZKH) Q4 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2024 earnings summary
17 Dec, 2025Executive summary
FY2024 net revenues rose 0.5% year-over-year to RMB8,761.3 million, with gross margin up to 17.2% from 16.7%, driven by procurement optimization and private label growth.
Adjusted net loss for FY2024 narrowed 44.5% year-over-year to RMB159.5 million, with margin improving from -3.3% to -1.8%.
Operating cash flow turned positive for the first full year, with RMB229.1 million net inflow in 2024 and three consecutive quarters of positive cash flow.
Customer base expanded to 84,000 in 2024, up 26% year-over-year, with strong retention among top customers.
U.S. subsidiary and standalone website launched in Q4 2024, advancing international expansion.
Financial highlights
FY2024 net revenues were RMB8,761 million, up slightly from RMB8,721 million in FY2023; Q4 2024 net revenues declined 3% year-over-year to RMB2,370 million.
FY2024 gross profit was RMB1.5 billion, with gross margin at 17.2%; Q4 gross profit was RMB405 million, margin steady at 17.1%.
FY2024 net loss narrowed to RMB268 million from RMB305 million in FY2023; Q4 net loss was RMB29 million.
FY2024 non-GAAP adjusted net loss was RMB159.5 million (1.8% margin), a 44.5% improvement year-over-year.
Cash and cash equivalents rose to RMB2.06 billion at year-end 2024 from RMB1.09 billion a year earlier.
Outlook and guidance
Management anticipates achieving full-year profitability for domestic operations in 2025 as business optimization effects subside.
Strategic business optimizations are largely complete, with their impact on revenue growth expected to diminish.
Focus remains on enhancing product and supply chain capabilities, digitalization, and AI initiatives.
2025 business growth expected to accelerate significantly compared to 2024.
Gross margin for 1P business expected to rise 1–1.5 percentage points annually, with a long-term target above 20%.
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