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Adecco Group (ADEN) investor relations material
Adecco Group CMD 2025 summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Strategic direction and market positioning
Focused on profitable growth through digital innovation, AI, and a unified technology platform, leveraging two pillars: operational excellence and accelerated transformation.
Achieved sustained market share gains, outperforming key competitors by 390 basis points on average per quarter, and expanding in higher-value solutions and dynamic geographies.
Addressing major trends: geopolitical fragmentation, AI/automation, and demographic shifts, which are expanding the total addressable market.
Digital and AI are central to future growth, with significant investments in scalable, modular platforms and agentic AI.
Strategic partnerships and multi-GBU client relationships drive revenue quality and retention, positioning the group as a global partner for agility and innovation.
Digital transformation and AI initiatives
Transitioned to a modular, standardized tech stack across business units, with 75% of revenue on a common CRM/ATS by June 2026.
Developed a three-layer platform: unified data/analytics, modular tech stack, and agentic AI layer, enabling rapid scaling and reapplication.
Agentic AI launched in the UK, with plans to expand to France and other key markets by 2026, targeting over 50% of transactions managed by AI-enabled processes.
Recruiter GenAI Suite and AI-driven candidate tools have improved conversion rates and operational efficiency.
Launch of r.Potential platform to optimize allocation of AI and human capabilities, introducing new metrics like Units of Potential and Return on Potential.
Business unit performance and transformation
Akkodis: Diversified ER&D outsourcing, strong growth in aerospace, defense, automotive, and consulting, with Germany turnaround and global delivery expansion; targeting double-digit EBITA margin mid-term.
Adecco: Recovered industry leadership in staffing, strong SME and outsourcing growth, market share gains in APAC, LATAM, US, and scaling Talent Supply Chain and agentic AI.
LHH: Leading in recruitment, coaching, AI upskilling, and career transition, with innovation in digital platforms and AI-powered career tools; moving towards double-digit EBITA margin.
All units leverage digital platforms, centralized hubs, and AI to drive productivity, efficiency, and client satisfaction.
Enhanced global delivery models, with increased off-shore and near-shore capabilities, especially in India.
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