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Adecco Group (ADEN) investor relations material

Adecco Group CMD 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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CMD 2025 summary26 Nov, 2025

Strategic direction and market positioning

  • Focused on profitable growth through digital innovation, AI, and a unified technology platform, leveraging two pillars: operational excellence and accelerated transformation.

  • Achieved sustained market share gains, outperforming key competitors by 390 basis points on average per quarter, and expanding in higher-value solutions and dynamic geographies.

  • Addressing major trends: geopolitical fragmentation, AI/automation, and demographic shifts, which are expanding the total addressable market.

  • Digital and AI are central to future growth, with significant investments in scalable, modular platforms and agentic AI.

  • Strategic partnerships and multi-GBU client relationships drive revenue quality and retention, positioning the group as a global partner for agility and innovation.

Digital transformation and AI initiatives

  • Transitioned to a modular, standardized tech stack across business units, with 75% of revenue on a common CRM/ATS by June 2026.

  • Developed a three-layer platform: unified data/analytics, modular tech stack, and agentic AI layer, enabling rapid scaling and reapplication.

  • Agentic AI launched in the UK, with plans to expand to France and other key markets by 2026, targeting over 50% of transactions managed by AI-enabled processes.

  • Recruiter GenAI Suite and AI-driven candidate tools have improved conversion rates and operational efficiency.

  • Launch of r.Potential platform to optimize allocation of AI and human capabilities, introducing new metrics like Units of Potential and Return on Potential.

Business unit performance and transformation

  • Akkodis: Diversified ER&D outsourcing, strong growth in aerospace, defense, automotive, and consulting, with Germany turnaround and global delivery expansion; targeting double-digit EBITA margin mid-term.

  • Adecco: Recovered industry leadership in staffing, strong SME and outsourcing growth, market share gains in APAC, LATAM, US, and scaling Talent Supply Chain and agentic AI.

  • LHH: Leading in recruitment, coaching, AI upskilling, and career transition, with innovation in digital platforms and AI-powered career tools; moving towards double-digit EBITA margin.

  • All units leverage digital platforms, centralized hubs, and AI to drive productivity, efficiency, and client satisfaction.

  • Enhanced global delivery models, with increased off-shore and near-shore capabilities, especially in India.

Akkodis Germany: Q4 25 savings target
Agentic AI: Adecco GBU cost savings potential
r.Potential: quantify enterprise value unlocked
Explain AUPotential's 'Return on Potential' value
Quantify AI/digital impact on GBU delivery costs
Adecco GBU's shift to higher-value solutions
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Frequently asked questions

Adecco Group AG provides human resource services, and is one of the largest HR company in Switzerland. It operates through four segments: Europe, America, Asia-Pacific, and it also provides services to other businesses in its Corporate Center unit. The Europe segment offers HR outsourcing services in various European countries. The America segment addresses a wide range of HR solutions for businesses, employees and job seekers across the Americas. The Asia-Pacific segment offers a similar range of HR solutions for businesses in this area. The Corporate Center unit provides various human resource functions to its parent and third parties.

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