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Agora, Inc., a leading provider of Real-Time Engagement Platform-as-a-Service (RTE-PaaS), provides business solutions for customers across the globe. Agora's RTE-PaaS solutions enable organizations to harness the power of social media and real-time communication. These include: real time monitoring, curation and analysis of online conversations from various social media websites (e.g., Twitter, Facebook, Sina Weibo) in multiple languages; online reputation management; live assistance via chat with real human agents; social customer care automation.