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AJ Bell (AJB) investor relations material
AJ Bell Trading Update summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Trading Update summary23 Oct, 2025
Platform growth and customer metrics
Customer numbers rose by 102,000 to 644,000, a 19% increase year-on-year, with D2C customers up 25% and advised customers up 6%.
Platform assets under administration reached a record £103.3 billion, up 19% from the previous year.
Underlying gross inflows were £15.8 billion, up 21%, and net inflows were £7.1 billion, up 16% year-on-year.
Favourable market movements contributed £9.3 billion to AUA, equating to 11% of opening AUA.
D2C platform achieved its best year to date, with record customer growth and net inflows.
Investment solutions and non-platform business
Investment solutions saw net inflows of £1.3 billion, with assets under management reaching £8.9 billion, up 31%.
Sale of the Platinum SIPP and SSAS business is expected to complete in November 2025.
Strategic and market context
Dual-channel strategy and scalable business model supported operational gearing and reinvestment in propositions, pricing, and brand.
Heightened outflows in the advised platform were driven by pension lump sum withdrawals and adviser consolidation.
Uncertainty around government pension tax policy is causing disruption, with calls for greater stability.
Ongoing investment in brand and propositions positions the business well for future growth.
Mitigate Advised platform outflow drivers
Quantify pension tax uncertainty impact
Key areas of accelerated H2 investment
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H2 20254 Dec, 2025
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Frequently asked questions
AJ Bell plc provides online investment platforms and stockbroking services for retail investors and financial advisers. The company offers tax-efficient savings accounts, dealing services, and pension administration through digital platforms. It serves clients in the United Kingdom. The company is headquartered in Manchester, United Kingdom, and its shares are listed on the LSE.
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