Alm. Brand (ALMB) investor relations material

Strategic initiatives and operational improvements

• Consolidation of data centers and IT infrastructure aims to reduce costs, improve security, and simplify applications, targeting DKK 50m in savings by 2028.

• Increased use of SMART repair and stronger procurement agreements are expected to deliver DKK 50m in savings by 2028.

• AI-driven fraud detection and automation in claims handling target DKK 40m in savings by 2028.

• Data center consolidation is projected to yield DKK 13m in year-over-year savings in Q3.

• SMART repair initiatives are expected to contribute DKK 5m in quarterly run rate by end of 2026.

AI and automation impact

• AI enhances customer insights, pricing, fraud detection, and claims handling, supporting higher straight-through processing and lower claims ratios.

• Automation and AI are set to increase digitally reported claims from 50% in 2025 to 80% in 2028.

• AI-supported claims processing will rise from less than 10% in 2025 to 80% in 2028, reducing costs per claim by DKK 200–300.

• Over 150,000 additional straight-through-processed claims and 170,000 additional AI-supported claims are targeted.

• Improved customer service, higher accuracy in indemnity, and lower claims processing costs are expected.

Bank partnerships and distribution

• Renewed bancassurance partnership with AL Sydbank post-merger removes uncertainty and strengthens distribution.

• New setup effective Q4 2026 will focus more on commercial customers.

• Access to approximately 45% of the banking market, with targeted insurance penetration increase of 2 percentage points by 2028.

• DKK 60m contribution to insurance service result targeted for 2028.

• Initiatives aim to improve digital sales, cross-selling, and customer retention.