Amdocs Limited provides software and services solutions to the communications, entertainment, utilities, and media service providers worldwide. The company's Digital Front Office, Multi-Channel Enabling Solutions (MCES), Digital Back Office, Network Function Virtualization (NFV), Managed Cloud Services and Systems Integration Services segments offer customer experience (CX) solutions; omnichannel CX portfolio that transforms customer interactions with digital experience portfolio; cloud, B/OSS transformation, intelligent analytics solutions, and systems integration services that enable companies to engage with their customers and other stakeholders in a timely manner across multiple channels; network solutions; and mobile device management solutions as a service provider. Its Amdocs ONE offering enables communication service providers to transform their organization by adopting Automation Practices using speed layers approach. The company's products include customer management solutions that consist of Amdocs CES [9-1-1]; Amdocs Policy Management; Amdocs Customer Management Platform (CM); Amdocs Mobile Financial Services; Amdocs Online Charging System (OCS); Amdocs Quotation Management; Amdocs Service Activation & Mediation Solution; pre-integrated billing, ordering, product catalogs, self-service and other platforms for specific industries; and convergent charging.
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