Banco Pan (BPAN4) investor relations material

Executive summary

• Client base expanded to 32.5 million, up 5% year-over-year, driven by digital engagement and cross-sell initiatives.

• Credit portfolio reached R$61.5 billion, a 20% increase year-over-year and 6% sequentially, with strong origination and retention strategies.

• Net income (adjusted for goodwill) was R$209 million, with annualized ROE at 12.1%, up from 11.3% in the previous quarter.

• Focus on operational efficiency, client experience, and digital transformation, including AI, UX improvements, and self-service enhancements.

• Maintained high client satisfaction, improving rankings in BACEN and Reclame Aqui.

Financial highlights

• Net interest margin (NIM) after credit cost was 7.4% in 3Q25, while NIM reached 17.0%, up 2.2 p.p. sequentially.

• Fee revenues increased to R$464 million, and insurance premiums originated totaled R$268 million, with loan protection representing 57% of the mix.

• Total assets stood at R$68.96 billion, and consolidated equity at R$7.8 billion at quarter-end.

• Cost of credit rose to R$1.34 billion in the quarter, with a cost of credit ratio of 9.0%.

• Administrative and personnel expenses totaled R$639 million for the quarter.

Outlook and guidance

• Strategy centers on expanding origination through new products and segments, maximizing economic return, and maintaining conservative credit posture.

• Continued investment in technology, data, and platform modernization to enhance operational efficiency and customer experience.

• Expecting a rebound in INSS and gradual recovery in cards and private loans, with continued caution due to macroeconomic conditions.

• Emphasis on retention of performing credit portfolios and controlled risk.