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Barrett Business Services (BBSI) investor relations material

Barrett Business Services Investor Presentation summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor Presentation summary13 Aug, 2025

Business overview and market positioning

  • Provides comprehensive PEO services, empowering small businesses with HR, payroll, benefits, and risk management solutions.

  • Focuses on high-touch, local service teams with national resources, achieving over 90% client retention annually.

  • Targets companies with fewer than 500 employees, representing 99% of firms with paid employees and 44% of GDP.

  • Competes in a large, underpenetrated PEO market, with only ~2% penetration in mature markets.

  • Differentiates through local presence, minimal insurance risk, and a referral-driven sales model.

Service offerings and technology

  • Offers dedicated consultants for payroll, HR, benefits, and risk & safety, covering the full employee lifecycle.

  • Proprietary myBBSI portal provides a central hub for payroll, benefits, onboarding, and reporting.

  • Workers' compensation and benefits programs are fully insured, minimizing shareholder risk.

  • Health benefits program launched in 2023, expanding value proposition and addressable market.

Growth strategy and go-to-market approach

  • Pursues growth in existing markets by scaling branches and in new geographies via asset-light expansion.

  • Plans to hire 10 new Market Development Managers annually for geographic expansion.

  • Employs an omni-channel strategy, prioritizing referral partners and client referrals, with digital presence as a secondary channel.

  • Growth drivers include client adds, retention, new services, and payroll growth from existing clients.

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Q3 20255 Nov, 2025
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Frequently asked questions

Barrett Business Services Inc. provides human resource management solutions, primarily through its professional employer organization (PEO) services. The company offers payroll processing, employee benefits, risk management, and compliance services to small and medium-sized businesses. BBSI focuses on helping businesses manage their workforce and streamline administrative functions to improve operational efficiency. The company is headquartered in Vancouver, Washington, and its shares are listed on the NASDAQ.

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