Build-A-Bear Workshop
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Build-A-Bear Workshop (BBW) investor relations material

Build-A-Bear Workshop Investor presentation summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor presentation summary1 Sep, 2026

Brand strength and market position

  • Achieved over 90% aided brand awareness and is recognized as the #1 North American toy retailer.

  • Generates approximately 100 million store and web visits annually, with 80% of store visits being planned.

  • Maintains over 20 million loyalty members and is considered one of the 20 most influential retailers in North America.

  • Brand is multi-generational, with 30 billion annual media and PR impressions, and strong pop culture relevance.

Financial performance and growth

  • Fiscal 2025 marked the fifth consecutive record year, with revenue of $529.8M (+6.7%) and EBITDA of $81.4M (15.4% margin).

  • Free cash flow reached $39.5M, and $39M was returned to shareholders in 2025.

  • Net retail sales grew 50% from 2019 to $486M, and third-party revenue increased 191% to $44M.

  • ROIC was 27.2% in 2025, with consistent returns positioning for further growth.

Business diversification and expansion

  • About 40% of sales are to teens and adults, with web demand doubling from 2019 to 2025.

  • Operates 379 corporate and 295 third-party locations across 37 countries as of Q2 2026.

  • Expanded store formats include tourist locations, concourse shops, shop-in-shops, ATMs, and wholesale.

  • Net new unit growth in 2025 was 64 locations, with guidance for at least 50 new units in 2026.

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Frequently asked questions

Build-A-Bear Workshop, Inc., a multi-channel retailer of plush animals and related products, provides customer-created stuffed toy concepts through retail stores and e-commerce Websites worldwide. It offers a number of different plush animals, clothing for stuffed toys, accessories, other gifts, games and activities, invitations and party supplies, personalization services, and teaches values of caring for others through its charitable foundations. The company also sells its products through franchising operations in North America; Europe; Asia Pacific; Latin America; the Middle East; Africa; Mexico; and community stores in Canada. The company was founded in 1997 and is headquartered in St. Louis, Missouri.