Commonwealth Bank of Australia
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Commonwealth Bank of Australia (CBA) investor relations material

Commonwealth Bank of Australia Q1 2027 TU earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q1 2027 TU earnings summary10 Nov, 2026

Executive summary

  • Unaudited statutory and cash NPAT were each ~ $2.8bn in 1Q27; cash NPAT was flat vs the 2H26 quarterly average and up 8% YoY.

  • Strong lending and deposit volume growth supported operating income growth; underlying net interest margin was broadly stable excluding liquid-asset movements.

  • Customer experience gains supported #1 NPS among major banks across Consumer, Business and Institutional.

Financial highlights

  • Operating income was $7,601m, up 3% vs the 2H26 quarterly average; net interest income rose 4%, partly offset by other operating income down 5%.

  • Operating expenses were $3,433m, up 3% vs the 2H26 quarterly average, reflecting wage and IT vendor inflation, additional quarter days, and higher cloud and software costs.

  • Operating performance was $4,168m, up 2% vs the 2H26 quarterly average and 8% YoY; excluding notable items, it rose 5% YoY.

  • Loan impairment expense was $300m, or 11 bps of average GLAA; collective provisions increased $105m during the quarter.

Outlook and guidance

  • Australian economic growth is slowing, but the economy remains resilient, supported by low unemployment and public infrastructure and private investment pipelines.

  • Strategy remains focused on customer support and sustainable outcomes amid higher rates, inflation and cost-of-living pressures affecting households and businesses unevenly.

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H1 20279 Feb, 2027
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Frequently asked questions

The Commonwealth Bank of Australia provides integrated financial services, as well as a range of integrated financial services to retail, business, institutional, and corporate customers. Its Banking and Financial Services segment offers retail banking services, such as deposits, personal loans, credit cards and debit cards; commercial, transaction and other bank accounts; cash management accounts; and deposits in foreign currencies. The company was founded in 1911 and is based in Sydney, Australia.