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Running on Clouds: The Story of On
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Definitive Healthcare
Definitive Healthcare (DH) investor relations material
Definitive Healthcare 28th Annual Needham Growth Conference Virtual summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.28th Annual Needham Growth Conference Virtual summary14 Jan, 2026
Business overview and strategic pillars
Operates a proprietary SaaS platform delivering healthcare market data and analytics to life sciences, providers, and diversified clients, with 95% recurring revenue and high-20s adjusted EBITDA margins.
Four strategic pillars: data differentiation, seamless integrations, customer success, and innovation, driving alignment and faster decision-making.
Data differentiation and monetization
Reference and affiliation data, paired with claims data, provide deep market insights and drive customer retention.
New data elements, such as mobile numbers for executives and additional claims data, have been added, with positive customer feedback.
Enhanced KPI tracking measures data volume, quality, and completeness to guide future investments.
Monetization strategy leverages packaging and value-based selling, expanding use cases without changing the buyer profile.
Integration and customer success
Unified platform integration of acquired assets improved customer experience and retention, with integrated customers showing retention rates 15 points higher.
New integrations, such as HubSpot and expanded Salesforce data, are being rolled out.
Customer success initiatives include mapping engagement, aligning incentives to retention, and moving the team under commercial for better alignment.
Win-back strategies target both lost and downsized customers, focusing on value-based selling and ROI articulation.
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Next Definitive Healthcare earnings date
Q4 202526 Feb, 2026
Definitive Healthcare
Next Definitive Healthcare earnings date
Q4 202526 Feb, 2026
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Leroy DaleyApp Store
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Eferix Drawings Google Play
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Frequently asked questions
Definitive Healthcare Corp offers a cloud-based platform providing data and analytics on the healthcare provider market. The company’s solutions support business development, sales intelligence, and market research for life sciences companies, healthcare IT firms, and other healthcare-related organizations. Definitive Healthcare enables clients to gain insights into healthcare systems, physicians, and patient populations. The company is headquartered in Framingham, Massachusetts, and its shares are listed on the NASDAQ.
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